I was involved in a negligence case against a large nursing home involving my mother. I was completely satisfied with the outcome and felt that we probably got about the best results that were available for the minimum risk that I was prepared to bear. Mr. Downey explained everything clearly upfront. He was always available to answer my questions or give me advice. He also gave me all the coaching I needed and was always courteous and friendly. I always felt my case was in good hands. I would certainly retain Mr. Downey again if the need arose.